Nicense.ae : Returns & Refund Policy
Overview
Returns Policy:
We accept returns within 2 days of receipt, only if the delivery packaging has not been opened, the products are damaged, or the wrong product has been delivered. Please notify us and return the box in its original packaging. In such instances, we will endeavor to send you a replacement or refund the payment. We can only accept returns of products that have not been tampered with, are sealed, and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.
Refund Policy:
Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
Delivery Policy
We deliver our products to UAE & other GCC countries. Shipping will be done by a third-party courier. Delivery within UAE will be in 1 – 3 working days and from 3 to 12 working Days to Other countries depending on the location. Most products will be delivered free within the UAE, and delivery fees for products shipped outside the UAE will be calculated based on the country and location and displayed at checkout. To prevent any delays in your delivery, kindly ensure that you provide your complete address along with your contact information. This will help the delivery personnel to locate your address easily and deliver your package without any hassle.